Lost Your Global Entry Card? Now What?

Have you ever lost your Global Entry card and found yourself wondering what to do next? Don’t worry, you’re not alone. Losing an important travel document can be stressful and confusing, but there are steps you can take to resolve the situation.

In this blog post, we will discuss the necessary actions to take if you’ve lost your Global Entry card. Whether you misplaced it or it was stolen, we’ve got you covered.

So, if you’ve lost your Global Entry card and don’t know what to do next, keep reading to find out how to get back on track with your trusted traveler program.

Lost Your Global Entry Card? Now What?

Lost Your Global Entry Card? Now What?

Losing your Global Entry card can be a stressful and frustrating experience, especially when you rely on it for expedited travel. This article will guide you through the necessary steps to take if you find yourself in this unfortunate situation. From reporting the loss to obtaining a replacement card, we will discuss the proper procedures and offer helpful tips on how to navigate the process efficiently.

Whether you misplaced your card or had it stolen, understanding what to do next can save you time, money, and potential travel disruptions. Don’t let a lost Global Entry card dampen your travel plans – read on to learn how to remedy the situation effectively.

Report the Lost Card

If you’ve lost your Global Entry card, the first thing you should do is report the loss to the appropriate authorities. Contact the Global Entry program and inform them about the situation as soon as possible. You can report the lost card by logging into your Global Online Enrollment System (GOES) account and selecting the option to report a lost or stolen card.

Alternatively, you can call the CBP Global Entry Enrollment Center for assistance. Reporting the loss ensures that your card is deactivated and cannot be used by someone else.

This step is crucial to protect your identity and prevent any misuse of your Global Entry privileges.

Contact the Global Entry Program

If you’ve misplaced your Global Entry card, the first step is to report it as lost. Contact the Global Entry program immediately and inform them of the situation. You can do this by logging into your Global Online Enrollment System (GOES) account and selecting the option to report a lost or stolen card.

Alternatively, you can call the CBP Global Entry Enrollment Center for assistance. By reporting the loss, your card will be deactivated and rendered useless to anyone else.

This step is essential to safeguard your identity and prevent any unauthorized use of your Global Entry privileges.

Phone Number for Reporting Lost Cards

If you’ve misplaced your Global Entry card, the first step is to report it as lost. Contact the Global Entry program immediately and inform them of the situation.

You can do this by logging into your Global Online Enrollment System (GOES) account and selecting the option to report a lost or stolen card. Alternatively, you can call the CBP Global Entry Enrollment Center for assistance. By reporting the loss, your card will be deactivated and rendered useless to anyone else.

This step is essential to safeguard your identity and prevent any unauthorized use of your Global Entry privileges. In case you need it, the phone number for reporting lost cards can be found on the Global Entry program’s official website.

Online Reporting Option

Required Information for Reporting the Loss

To report your lost Global Entry card, whether online or over the phone, you will need certain information readily available. This includes your Personal Identification Number (PIN), your Global Entry membership number, and any relevant details about the card, such as when and where it was lost. Providing this information will help the Global Entry program quickly deactivate your card and issue you a replacement.

Keeping these details on hand can save you time and frustration in the event of a lost or stolen card.

Apply for a Replacement Card

If you find yourself in the unfortunate situation of losing your Global Entry card, don’t panic. There are steps you can take to rectify the situation.

The first thing you need to do is report the loss to the Global Entry program. Whether you choose to do this online or over the phone, make sure you have all the required information readily available. This includes your Personal Identification Number (PIN), your Global Entry membership number, and any relevant details about the card, such as when and where it was lost.

By providing this information, the Global Entry program can quickly deactivate your lost card and issue you a replacement. It’s always a good idea to keep these details on hand to save time and frustration in case of a lost or stolen card. Once you have reported the loss, you can apply for a replacement card.

Fill out the necessary forms and wait for the new card to arrive. In the meantime, you can still use your Global Entry membership via the Mobile Passport Control app or by using your passport at kiosks when entering the United States.

So, even if you lose your Global Entry card, you can rest assured that there are measures in place to help you get back on track.

Gather Required Documents

To apply for a replacement Global Entry card, you will need to gather the necessary documents. These may include proof of identity, such as a passport or driver’s license, proof of citizenship, such as a birth certificate or naturalization certificate, and any other documents that the Global Entry program requires.

Make sure to have these documents ready before starting the application process to avoid any delays or complications. Additionally, it’s a good idea to keep copies of these documents in a safe place in case of future emergencies or losses.

Passport Copy

When it comes to replacing a lost Global Entry card, the first step is to gather the required documents. These may include proof of identity, such as a passport or driver’s license, and proof of citizenship, such as a birth certificate or naturalization certificate.

It is important to have these documents ready before starting the application process to avoid any delays or complications. Additionally, it is recommended to keep copies of these documents in a safe place for future emergencies or losses.

Proof of Identity

One of the required documents to replace a lost Global Entry card is proof of identity. This can be a passport or driver’s license, which will help establish your identity. Make sure the document is valid and not expired before starting the application process.

Having a copy of your passport or driver’s license can also be helpful in case of future emergencies or losses.

Proof of Residency

Another document that needs to be provided when replacing a lost Global Entry card is proof of residency. This can be established by providing a utility bill, lease agreement, or any other official document that verifies your current address.

It is important to have an up-to-date document that matches the address on your Global Entry application to ensure a smooth replacement process.

Application Process

To begin the process of replacing a lost Global Entry card, you will need to log in to your Trusted Traveler Program (TTP) account. From there, you can access the application for a replacement card and fill out the required information.

Make sure to provide accurate details and all necessary documents to avoid any delays or issues.

Once the application is submitted, you may need to schedule an appointment at a Global Entry enrollment center for an in-person interview.

During the interview, you may be asked additional questions and will need to provide your proof of identity and residency documents for verification purposes. After the interview, you will receive a new Global Entry card.

Temporary Solution

If you have lost your Global Entry card but still need to travel internationally, there is a temporary solution.

You can use your passport as a substitute for the Global Entry card when going through security and immigration checkpoints. Although this may require some extra time and verification, it will still allow you to enjoy the benefits of expedited clearance at the border.

It is important to report the loss or theft of your Global Entry card as soon as possible.

This will help prevent any potential misuse of your card and allow you to start the process of replacing it promptly. By following the necessary steps and providing the required documents, you can obtain a new Global Entry card and continue to benefit from expedited clearance on future travels.

Police Report (if applicable)

If your Global Entry card has been stolen or you suspect it may have been lost, one of the first steps you should take is to file a police report. While not always necessary, a police report can provide additional proof of the loss or theft of your card.

This can be especially helpful in circumstances where your card was stolen and may be used for fraudulent purposes. Contact your local police department and provide them with all relevant details about the incident. Having a police report can also be useful when applying for a replacement card to demonstrate that you have taken appropriate action to address the situation.

Complete the Application Form

If you have lost your Global Entry card, the first step you should take is to file a police report, especially if you suspect that it may have been stolen. While not always necessary, a police report can provide additional proof of the loss or theft and be helpful in situations where the card may be used for fraudulent purposes. Contact your local police department and provide them with all the relevant details about the incident.

It is also important to complete the application form for a replacement card, where you will provide necessary information and explain the circumstances of the loss.

Pay the Replacement Fee

Once you have completed the application form for a replacement Global Entry card, you will need to pay the replacement fee. The current fee for a replacement card is $25, which can be paid online using a credit card. Keep in mind that this fee is non-refundable, so make sure you are certain that you need a replacement card before submitting your payment.

Once the fee is paid, your application will be processed, and you should receive your new card within a few weeks.

Submit the Application

Submitting the application for a replacement Global Entry card is a straightforward process. To begin, you will need to complete the application form, which can be accessed through the official Global Entry website. The form will require you to provide your personal information, including your name, date of birth, and passport details.

In addition, you will be asked to explain why your original card was lost or damaged. Once you have filled out the form, make sure to double-check all the information for accuracy before submitting it.

Remember, any errors or missing information could delay the processing of your application.

Schedule an Interview

Once your application for a replacement Global Entry card has been submitted and approved, the next step is to schedule an interview with a Customs and Border Protection (CBP) officer. This interview is mandatory and conducted in person at a designated enrollment center. During the interview, you will be required to provide identification documents and have your fingerprints taken.

It is essential to arrive on time and bring all the necessary documents to ensure a smooth process.

Find the Nearest Enrollment Center

In order to schedule your interview, you will need to find the nearest enrollment center. The CBP website provides a search tool where you can enter your zip code or city and find the closest location to you.

It is important to choose a location that is convenient for you, as you will need to travel there for your appointment.

Once you have identified the enrollment center, you can use the CBP website or call their customer service number to schedule your interview. Remember to have your application number on hand, as you will need to provide it during the scheduling process.

Choose a Convenient Date and Time

After finding the nearest enrollment center, the next step is to choose a convenient date and time for your interview. The CBP website or customer service number will allow you to select an appointment slot that works for you.

Keep in mind that availability may vary, so it is recommended to schedule your interview as soon as possible to secure a time that meets your needs.

Prepare for the Interview

When preparing for your Global Entry interview, make sure to have all the necessary documents and information ready. This includes your passport, driver’s license, and any other relevant identification.

It is also important to review your application and be prepared to answer questions about your travel history and reasons for applying for Global Entry. Additionally, don’t forget to bring your conditional approval letter and any other supporting documents that may be required. Being prepared will help ensure a smooth and successful interview process.

Bring Required Documents

When you arrive for your Global Entry interview, it is crucial to bring all the required documents. This includes your passport, driver’s license, and any other relevant identification that you used during your application process.

It is also helpful to bring your conditional approval letter and any other supporting documents that may be necessary. Having all the necessary documentation will help streamline the process and prevent any delays or complications.

Dress Professionally

When attending your Global Entry interview, it is important to dress professionally. While there is no specific dress code, it is recommended to dress in a neat and presentable manner. This shows respect for the process and the officer conducting the interview.

Avoid wearing casual or excessively casual clothing such as t-shirts, shorts, or flip-flops. Dressing professionally can help create a positive impression and make the overall experience more pleasant.

Arrive Early

Arriving early for your Global Entry interview is crucial to ensure a smooth and stress-free experience. Aim to arrive at least 15 minutes before your scheduled appointment time.

This will give you ample time to go through any security procedures and find the designated interview location.

It also shows punctuality and respect for the officer conducting the interview.

By arriving early, you can avoid any potential delays or rushing, allowing you to be more focused and relaxed during the interview process.

Bring All Required Documents

It is essential to bring all the necessary documents to your Global Entry interview, especially if you have lost your Global Entry card. These documents may include your passport, driver’s license, and other identification documents.

Additionally, make sure to bring any supporting documents related to your Global Entry application, such as the conditional approval letter or confirmation email. Providing all the required documents will help the officer process your replacement card request efficiently and accurately.

Receive the Replacement Card

Once you have completed the interview process and your request for a replacement card has been approved, you will receive your new Global Entry card.

The replacement card will be mailed to the address you provided during your application. It is important to note that the process may take some time, so it is essential to update your address if you have recently moved. Once you receive the replacement card, make sure to keep it in a safe place to prevent any future loss or damage.

Track the Status of the Application

If you’ve lost your Global Entry card, don’t panic. The first step is to wait for the card to be processed.

Once you’ve completed your Global Entry interview and submitted your request for a replacement card, you will need to wait for it to be approved and mailed to you. This process may take some time, so be patient. While you wait, it’s important to track the status of your application.

Keep an eye on your email for any updates or notifications from the Global Entry program. You can also log into your Trusted Traveler Program account to track the progress of your replacement card request.

Once your replacement card has been approved and mailed, make sure to update your address if you have recently moved. You don’t want your new card to be sent to the wrong location. When you do receive your replacement card, keep it in a safe place to avoid future loss or damage.

Losing your Global Entry card can be stressful, but with a little patience and organization, you can easily obtain a replacement card and continue enjoying the benefits of the program.

Pick Up the Card from the Enrollment Center

If you’ve lost your Global Entry card, don’t panic. The first step is to wait for the card to be processed. Once you’ve completed your Global Entry interview and submitted your request for a replacement card, you will need to wait for it to be approved and mailed to you.

This process may take some time, so be patient. While you wait, it’s important to track the status of your application.

Keep an eye on your email for any updates or notifications from the Global Entry program. You can also log into your Trusted Traveler Program account to track the progress of your replacement card request.

Once your replacement card has been approved and mailed, make sure to update your address if you have recently moved. You don’t want your new card to be sent to the wrong location. When you do receive your replacement card, keep it in a safe place to avoid future loss or damage.

Losing your Global Entry card can be stressful, but with a little patience and organization, you can easily obtain a replacement card and continue enjoying the benefits of the program.

Activation and Use of the New Card

Once you have received your replacement Global Entry card, the next step is to activate it and start using it. To activate your new card, you will need to log into your Trusted Traveler Program account and follow the instructions provided.

Once activated, your new card can be used to expedite your entry into the United States through Global Entry kiosks at participating airports. Simply insert your card into the kiosk, follow the prompts on the screen, and proceed with the customs and immigration process. It’s important to note that your replacement card will have the same Global Entry number as your previous card, so there is no need to update any information with the Global Entry program or your airline.

However, it’s always a good idea to double-check that your information is correct and up-to-date in your Trusted Traveler Program account. In conclusion, losing your Global Entry card may be an inconvenience, but it is not the end of the world. By following the steps outlined above, you can easily obtain a replacement card and continue enjoying the benefits of the Global Entry program.

So, if you find yourself in the unfortunate situation of misplacing your Global Entry card, don’t panic. Take the necessary steps to get a replacement and soon enough, you’ll be back on your way to hassle-free travel.


Conclusion of Lost Your Global Entry Card? Now What?

Losing your Global Entry card might be a cause for concern, but there are steps you can take to resolve the situation. This web article provides a summary of the necessary steps to follow if you have lost your Global Entry card, including how to report it, how to replace it, and what to do in the meantime.

By following these guidelines, you can get back on track with your Global Entry benefits.

FAQ’s of Lost Your Global Entry Card? Now What?

Can I use my Global Entry card for TSA identification?

Yes, you can use your Global Entry card for TSA identification. The card is accepted as a valid form of identification at TSA security checkpoints for domestic flights within the United States.

Can I show my Global Entry card to go through TSA PreCheck?

No, you cannot use your Global Entry card to go through TSA PreCheck. While both programs offer expedited screening at airports, they have separate application processes and requirements. To utilize TSA PreCheck, you need to apply separately and are issued a Known Traveler Number (KTN), which you can use while booking flights or add to your frequent flyer profile. This will enable you to access TSA PreCheck lanes.

Where is TSA on Global Entry card?

The Transportation Security Administration (TSA) is not physically located on the Global Entry card. The Global Entry card is issued by the U.S. Customs and Border Protection (CBP) and is used for expedited re-entry into the United States at select airports. However, Global Entry members can also enjoy TSA PreCheck benefits, which allows for faster screening at security checkpoints in U.S. airports.

Why is it taking so long to get my Global Entry card?

There could be several reasons why it is taking a long time to receive your Global Entry card. Some common factors include a high volume of applications, processing delays, background checks, or unforeseen circumstances. The exact cause can vary depending on individual circumstances and the specific circumstances at the time of application. It is best to contact the Global Entry enrollment center or the customer service line for more specific information regarding your application status.

Do I need my Global Entry card for TSA PreCheck?

No, you do not need your Global Entry card for TSA PreCheck. If you have enrolled in Global Entry, you automatically receive TSA PreCheck benefits and can use your traveler number when booking flights. Your Global Entry card is primarily used for expedited entry at customs and immigration when traveling internationally.

Can you track Global Entry card?

No, it is not possible to track a Global Entry card. The Global Entry program is a trusted traveler program managed by the U.S. Customs and Border Protection (CBP), and the cards are not equipped with tracking devices. However, you can check the status of your Global Entry application and membership on the CBP website.

Can I just show my Global Entry card for TSA PreCheck?

No, you cannot just show your Global Entry card for TSA PreCheck. While having Global Entry automatically qualifies you for TSA PreCheck, you must still provide your Known Traveler Number (KTN) during the booking process or check-in for flights in order to receive TSA PreCheck benefits.

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